Unworry1. About these terms
These terms apply when you use the Unworry app and the website getunworryapp.com. Unworry is published by Useful Apps ApS, Staghøjvej 23A, 8210 Aarhus V, Denmark, CVR DK43969188 ("we", "us"). By creating an account or using the app, you accept these terms and our privacy policy.
2. What Unworry is, and isn't
Unworry is a self-help tool for everyday worry. It offers exercises, a worry journal, a daily worry time, check-ins on whether feared outcomes happened, an SOS screen for difficult moments, and short lessons based on cognitive behavioural therapy (CBT) and published research.
Unworry is not medical care, therapy or a medical device. It does not diagnose, treat or prevent any condition and does not replace a doctor, psychologist or other professional. The research summaries in the app are general information; studies vary in size and quality, and results for you may differ.
Seek professional help if worry or stress fills most of your day for several weeks, affects your sleep, appetite, work or relationships, or if daily life is not holding together. Helplines in the app are always free to access.
3. Who can use Unworry
You must be at least 18 years old to use Unworry.
4. Your account
You sign in with a 6-digit code sent to your e-mail, with Sign in with Apple, or with Google. Keep access to your e-mail and sign-in accounts secure; you are responsible for activity on your account. You can delete your account in the app under Profile → Delete account.
5. Subscriptions and free trial
- Unworry offers auto-renewing subscriptions (for example monthly or yearly). Prices are shown in the app before you buy, in your local currency.
- New subscribers can get a free 7-day trial. Unless you cancel at least 24 hours before the trial ends, the subscription starts and you are charged automatically.
- If you close the paywall without starting a trial, you may get a limited period of free access to Premium features. When it ends, Premium features require a subscription. Helplines remain free.
- Payment is charged to your Apple ID or Google Play account. Apple or Google handles billing; we never see your card details.
- Your subscription renews automatically at the end of each period, at the then-current price, unless you cancel at least 24 hours before the period ends. If the price changes, Apple or Google will inform you as their rules require.
- If you reinstall the app or change phone, use Restore purchases in the app (on the paywall or in Profile) to restore an active subscription linked to your store account.
6. Cancelling, refunds and withdrawal
You can cancel any time in your store settings:
- iPhone: Settings → your name → Subscriptions → Unworry.
- Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Unworry.
Deleting the app or your account does not cancel a subscription. After you cancel, you keep access until the end of the paid period. Refunds are handled by Apple or Google under their policies; contact them through the store where you bought the subscription.
If you are a consumer in the EU, you normally have a 14-day right of withdrawal for digital services. When you start a subscription, you ask for the service to begin immediately. Withdrawal and refund requests for purchases made through the App Store or Google Play are handled by Apple or Google under their terms and applicable law.
7. Your content
The worries, notes, journal entries and exercise answers you write belong to you. In this version of Unworry they are stored only on your device and are not uploaded to us. That means we can't restore them if your phone is lost or the app is deleted, and you are responsible for your own device backups.
8. Acceptable use
Don't misuse Unworry. For example, don't try to access our systems or other users' data without permission, interfere with the service, reverse engineer the app except where the law allows it, or use the app for anything unlawful.
9. Our rights
The app, its texts, illustrations, design and content belong to us or our licensors. We give you a personal, non-transferable, non-exclusive right to use Unworry on devices you own or control, under these terms and the rules of the App Store or Google Play.
10. Changes to the app
We keep improving Unworry, so features may change. If we make a change that significantly reduces what a paying subscriber gets, we'll tell you in advance. We may suspend or end accounts that break these terms.
11. Liability
We work to keep Unworry useful and available, but we can't promise it will always be error-free or uninterrupted. To the extent permitted by law, we are not liable for indirect or consequential loss, for loss of content stored on your device, or for decisions you make based on the app. Nothing in these terms limits liability that cannot be limited by law, or your mandatory rights as a consumer.
12. App Store and Google Play
These terms are between you and Useful Apps ApS, not Apple or Google. Apple and Google are not responsible for the app or its content, and have no obligation to provide maintenance or support for it. If you downloaded Unworry from the App Store, Apple's Licensed Application End User License Agreement also applies where it does not conflict with these terms, and Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. Any claims about the app (including product liability, legal or regulatory compliance, or intellectual property) should be addressed to us, not to Apple or Google.
13. Law and disputes
These terms are governed by Danish law. Disputes are decided by the Danish courts. If you are a consumer living elsewhere in the EU, you keep the protection of the mandatory consumer rules of your country and can also bring a claim where you live. Please contact us first so we can try to solve the problem. Consumers in Denmark can also complain to the Danish Consumer Complaints Board (Forbrugerklagenævnet) via naevneneshus.dk.
14. Changes to these terms
We may update these terms. We'll change the date at the top, and if the changes are significant we'll tell you in the app before they take effect. If you don't agree, you can stop using Unworry and cancel your subscription.
15. Contact
Useful Apps ApS
Staghøjvej 23A, 8210 Aarhus V, Denmark
CVR: DK43969188
E-mail: hi@getunworryapp.com